Servicing and CareAt Bridger Alarms we offer two types of
servicing contract. It is advised to have your alarm maintained in some
way as this reduces the chance of unwanted false alarms.
ACPO require any
monitored alarm to be service twice yearly, it may also be a requirement
set by your insurance company when the system is installed.
The two types of contact that Bridger Alarms offer are: Standard
Maintenance This contract entitles the customer to a yearly service
(twice a year for monitored systems), access to the 24hr 365 days a year
emergency call out service, a reduction in the hour labour rate and a
reduced out of hours callout charge. We offer a 24hr emergency callout
service to all our contract customers, this service is linked with the
ARC
who will take the details of the fault and pass the job onto an engineer.
The engineer will then call you and take action on the event. Premium
Maintenance This type of contract offers the same access to our
callout services, but there are no additional charges for hourly rate or
out of hours callout, providing the equipment is faulty or the cause of
the callout is not the responsibility of the customer. There is also a new
for old exchange on any faulty parts on the system.
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